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Privacy Policy

Last updated: 19 July 2026


This Privacy Policy explains how Plasma-Med Dublin ("we", "our", "us") collects, uses, stores and protects your personal data when you visit www.plasma-med.ie, contact us, book appointments, purchase products from our online store, or use any of our services.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Data Protection Act 2018 (Ireland) and other applicable data protection legislation.


1. Data Controller

Plasma-Med Dublin

12A Jamestown Business Park
Post Office Road
Ballymun, Dublin 11
D11 XY95
Ireland

Email: infoplasmamed@gmail.com

Phone: +353 87 316 1291

Plasma-Med Dublin acts as the Data Controller for the personal data collected through this website.


2. Personal Data We Collect

Depending on how you interact with our website or services, we may collect the following information.


2.1. Website Usage

When you browse our website we may collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Cookies and similar technologies

Please see our Cookie Policy for more information.


2.2. Contact Forms & Enquiries

When you contact us we may collect:

  • Full name

  • Email address

  • Telephone number

  • Message content

  • Any information you voluntarily provide


2.3. Appointment Bookings

When booking treatments or consultations we may collect:

  • Full name

  • Contact details

  • Appointment information

  • Selected treatment

  • Preferred appointment date and time

  • Booking history

  • Payment information (processed securely by authorised payment providers where applicable)


2.4. Online Store Orders

When purchasing products through our online shop we may collect:

  • Full name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Order history

  • Purchased products

  • Shipping information

  • Payment confirmation

  • Customer account information (where applicable)

Please note that payment card details are processed securely by our authorised payment providers and are not stored by Plasma-Med Dublin.


2.5. Treatment Information

Where required for the safe delivery of treatments, consultations or wellness services, we may collect limited health-related information including:

  • relevant medical history;

  • contraindications;

  • treatment records;

  • consultation notes;

  • consent forms;

  • photographs (only with your consent where applicable).

We only collect information necessary for providing safe and appropriate services.


3. How We Use Your Personal Data

Your personal data may be used to:

  • provide our treatments and services;

  • manage appointment bookings;

  • process online orders;

  • arrange product collection or delivery;

  • communicate regarding appointments or purchases;

  • respond to enquiries;

  • manage customer accounts;

  • process payments;

  • provide customer support;

  • improve our website and services;

  • comply with legal and regulatory obligations;

  • protect our legitimate business interests and website security.

We do not sell your personal information to third parties.


4. Legal Basis for Processing

We process your personal data on one or more of the following legal grounds:

  • Article 6(1)(b) GDPR – performance of a contract (appointments, purchases, customer services);

  • Article 6(1)(c) GDPR – compliance with legal obligations;

  • Article 6(1)(f) GDPR – legitimate interests (website security, fraud prevention, customer communication and service improvement);

  • Article 6(1)(a) GDPR – consent (where required, including marketing communications);

  • Article 9(2)(h) GDPR – processing of health-related information necessary for treatment and healthcare services.


5. Data Retention

We retain personal data only for as long as necessary.

Typical retention periods include:

  • General enquiries: up to 12 months

  • Customer orders: up to 7 years

  • Booking records: up to 7 years

  • Treatment records: up to 7 years (or longer where legally required)

  • Financial records: As required under Irish tax legislation


6. Sharing Your Information

We may share limited personal information with trusted service providers where necessary to operate our business.

These may include:

  • Wix (website, bookings and online store)

  • Payment providers

  • Shipping and courier companies

  • IT service providers

  • Professional advisers

  • Regulatory authorities where legally required

All third-party providers are required to process personal data securely and in accordance with applicable data protection laws.


7. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA).

Where this occurs, appropriate safeguards are implemented in accordance with GDPR, including Standard Contractual Clauses (SCCs) or other approved legal mechanisms where applicable.


8. Your Rights

Under GDPR you have the right to:

  • access your personal data;

  • request correction of inaccurate information;

  • request deletion of your personal data where applicable;

  • restrict processing;

  • object to processing;

  • request data portability;

  • withdraw consent at any time where processing is based on consent;

  • lodge a complaint with the Irish Data Protection Commission.

To exercise any of these rights, please contact us using the details below.


9. Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • SSL encrypted website connections;

  • secure hosting provided through Wix;

  • password-protected systems;

  • restricted staff access;

  • regular software and security updates.

While we take reasonable steps to protect personal information, no internet transmission can be guaranteed to be completely secure.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our services.

The "Last updated" date at the top of this page indicates the most recent revision.


11. Contact

If you have any questions regarding this Privacy Policy or the way your personal information is processed, please contact us:

Plasma-Med Dublin

12A Jamestown Business Park
Post Office Road
Ballymun, Dublin 11
D11 XY95
Ireland

Email: infoplasmamed@gmail.com

Phone: +353 87 316 1291







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