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Privacy Policy

Last updated: 17 Nov 2025


This Privacy Policy explains how Plasma-Med (“we”, “our”, “the Clinic”) collects, uses, stores, and protects your personal data when you visit our website, book an appointment, or use our services. We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland).


1. Data Controller

Plasma-Med
Dublin, Ireland
Email: infoplasmamed@gmail.com
Phone: +353 87 316 12 91

We act as the Data Controller for all personal data you provide to us.


2. Personal Data We Collect

We may collect the following categories of information:


2.1. When you use our website

  • IP address and device information

  • Browser type and browsing behaviour

  • Cookies and tracking technologies (see Cookie Policy)


2.2. When you contact us

  • Name

  • Email address

  • Phone number

  • Message content


2.3. When you book an appointment

  • Full name

  • Contact details

  • Chosen service

  • Preferred date and time

  • Payment details (processed securely through Wix Payments or other external providers)


2.4. During treatments

Depending on the service, we may collect:

  • Basic health information

  • Treatment history

  • Notes required for safe procedure delivery

We collect only the minimum amount of medical or health-related data necessary for treatment safety and legal compliance.


3. How We Use Your Data

We use your information to:

  • Process appointment bookings

  • Provide aesthetic, wellness, and health-related services

  • Communicate about your appointment or enquiry

  • Maintain treatment records as required by Irish health & safety regulations

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

We do not sell or share your data with third parties for marketing purposes.


4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

  • Article 6(1)(b) GDPR – to perform a contract (e.g., treatment booking)

  • Article 6(1)(c) GDPR – to comply with legal obligations

  • Article 6(1)(f) GDPR – legitimate interest (communication, website security)

  • Article 9(2)(h) GDPR – processing of health data required for medical/aesthetic care


5. Data Storage & Retention

Your personal data is stored securely through:

  • Wix platform (website + bookings)

  • Encrypted devices and password-protected systems

Retention periods:

  • General enquiries: up to 12 months

  • Booking data: up to 7 years (legal requirement)

  • Health-related treatment notes: up to 7 years (clinical requirement)


6. Data Sharing

We may share limited data with:

  • Wix (website and booking platform)

  • Payment providers (for processing payments)

  • Medical or insurance bodies, if legally required

  • Regulatory authorities, when compliance is mandatory

All third parties comply with GDPR and process data securely.


7. Your Rights

Under GDPR, you have the right to:

  • Access your data

  • Rectify inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time, where applicable

To exercise these rights, contact us at: infoplasmamed@gmail.com


8. Security Measures

We implement technical and organisational measures to protect your data, including:

  • Encrypted transmission (SSL)

  • Secure storage platforms

  • Restricted access to personal information

  • Staff confidentiality policies


9. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last updated” date will always reflect the most recent version.


10. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact:
Email: infoplasmamed@gmail.com
Phone: +353 87 316 12 91




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