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Cancellation Policy


1. Purpose of the Policy


At Plasma-Med, we strive to provide high-quality care and fair access to appointments.

This policy helps protect the time reserved for each client, reduce no-shows and maintain a smooth schedule for all.


2. Notice Period


We kindly ask all clients to cancel or reschedule their appointment at least 24 hours in advance.

(This can be adjusted to 48 hours if you prefer a stricter policy.)

Appointments changed after the notice period are considered late cancellations. 


3. Late Cancellation Fee


If an appointment is cancelled with less than 24 hours’ notice, a late cancellation fee applies.

If a deposit was paid online, it may be retained according to the booking terms.


4. No-Show Policy


If a client does not attend their appointment and no cancellation is made:

a no-show fee may apply, or the full deposit may be lost.


5. Rescheduling Rules


Appointments can be rescheduled up to 24 hours before the scheduled time.

Changes made after this timeframe are treated as late cancellations.


6. Arriving Late


Arriving more than 10–15 minutes late may lead to:

  • a shortened treatment time, or

  • the need to reschedule the appointment, in which case a late cancellation fee may apply.


7. Prepaid Treatments / Packages


For prepaid treatments or package sessions:

late cancellations or no-shows may result in the loss of that session.



8. Clinic Cancellations


If Plasma-Med must cancel or reschedule your appointment, you are entitled to:

  • transfer the appointment to a new date, or

  • receive a deposit refund (if one was paid).



9. Medical Exceptions


We understand that unforeseen circumstances can occur.

Exceptions may apply in genuine medical emergencies and will be reviewed individually.



10. How to Cancel


You may cancel or reschedule your appointment via:


11. Final Note


Thank you for understanding and supporting our commitment to providing high-quality care and fair access to appointments.

Your cooperation helps us maintain a professional and reliable service for all clients.


12. Contact & Opening Hours


Plasma-Med Dublin

12 A Post Office Rd, Ballymun, Dublin, D11 XY95, Ireland


Mon–Thurs: 8:30 am – 4:00 pm

Fri: 9:00 am – 6:00 pm

Sat: 10:00 am – 5:00 pm

Sun: Closed




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